e-Learning technical support resources for families and staff.
For general information on e-Learning, please visit our D303 e-Learning page https://district.d303.org/remote-learning
During the summer, device exchange will be held at Thompson Middle School each Wednesday from 9:00AM - 11:00AM.
D303 has implemented an online chat support solution during this time. This is the best way for families and staff to get technical support for district devices and services. We will be able to assist you during normal business hours, but if you leave a message, support staff will follow up with you the next business day. Support response times may take longer during summer months as staff are also working on building projects. Chat support can be accessed by going to https://helpdesk.d303.org/chat/
For anyone needing technical assistance via phone, please contact the HelpDesk number between 8:00am - 4:00pm Monday - Friday at: 331-228-4357 If your call is not answered, please leave a message and we will respond as soon as possible.
HelpDesk is still available for staff to enter in tickets: HelpDesk
Citrix - Citrix at Home Guide