On March 31, Governor Pritzker announced that the closure of Illinois schools will extend through April 30. District 303 school buildings are closed. Remote learning will begin April 6 and continue through April 30.
e-Learning technical support resources for families and staff.
For general information on e-Learning, please visit our D303 e-Learning page https://district.d303.org/remote-learning
K-2 Device Information
To support remote learning, D303 is making devices available to students in grades K-2 who need an additional device at home. For device pick-up details, please view our K-2 Device Information page.
D303 has implemented an online chat support solution during this time. This is the best way for families and staff to get technical support for district devices and services. We will be able to assist you during normal business hours, but if you leave a message, support staff will follow up with you the next business day. Chat support can be accessed by going to https://helpdesk.d303.org/chat/
For anyone needing technical assistance via phone, please contact the HelpDesk number between 8:00am - 4:00pm Monday - Friday at: 331-228-4357 If your call is not answered, please leave a message and we will respond as soon as possible.
HelpDesk is still available for staff to enter in tickets: HelpDesk
• If you’re having Chromebook issues, please review our Chromebook Troubleshooting Tips document for any potential fixes.
• For broken Chromebook device replacement, please visit Thompson Middle School between 9:00am - 11:00am Monday-Friday. *Device Exchange will not be available during spring break, but will resume on 4/6.
• To setup home printing on the Chromebook, follow the directions here: Chromebook Home Printing Setup