On March 20, Governor Pritzker announced that the closure of Illinois schools will extend through April 7. In addition, a shelter in place order is in effect from March 21 at 5:00 p.m. through April 7. Beginning Monday, March 23, 2020, our buildings will be closed. Staff will be available to answer the phone remotely between the hours of 8:00 AM - 3:30 PM. Please call your child’s school if you have questions or concerns.
e-Learning technical support resources for families and staff.
For general information on e-Learning, please visit our D303 e-Learning page https://district.d303.org/elearning
D303 has implemented an online chat support solution during this time. This is the best way for families and staff to get technical support for district devices and services. We will be able to assist you during normal business hours, but if you leave a message, support staff will follow up with you the next business day. Chat support can be accessed by going to https://helpdesk.d303.org/chat/
For anyone needing technical assistance via phone, please contact the HelpDesk number between 8:00am - 4:00pm Monday - Friday at: 331-228-4357 If your call is not answered, please leave a message and we will respond as soon as possible.
HelpDesk is still available for staff to enter in tickets: HelpDesk
• If you’re having Chromebook issues, please review our Chromebook Troubleshooting Tips document for any potential fixes.
• For broken Chromebook device replacement, please visit Thompson Middle School between 9:00am - 11:00am Monday-Friday. *Device Exchange will not be available during spring break, but will resume on 4/6.
• To setup home printing on the Chromebook, follow the directions here: Chromebook Home Printing Setup