ClassLink:

District ClassLink Page

Students:

Please report issues as directed by your school.

Staff:

Technical Assistance is available via the Technology Helpdesk System
Once logged into the Helpdesk, enter your issue or request. All tickets are addressed according to current priorities.

Helpdesk Phone:

While entering a help ticket is the best way to receive support, staff may also call the Helpdesk phone line with issues.

Dial 4357 while onsite. If your call is not answered, please leave a message and we will respond as soon as possible. *Staffing for phone support is extremely limited, avoid long wait times by using the ticket service.

Chat:

A live chat service was available during the 20-21 school year specifically to support the large number of remote students and staff. The chat service is currently unavailable for the 21-22 year. The chat service may be added back in the future according to district needs and IT staffing availability.

Chromebook Performance Update

Staff

Password - For staff password changes, please review this support article.


Voicemail - To Access your voice mailbox from outside the building/district:
  • Dial 331-228-6899
  • When you hear the greeting begin
  • Dial * and your mailbox number.
  • Enter your passcode.


*67 - If you need to make a call from a personal device, our current recommendation is that you use (star) *67 to make your caller ID anonymous. To do this, just dial:  *67 - ### - ### - ####


Families

Password - If a student's password needs to be updated or changed, they can do so following the directions here, as long as they know their current password. If they have forgotten their password, please contact our district technical support.


Chromebooks - Info and troubleshooting guides


iPads - Info and troubleshooting guides


Citrix - Citrix at Home Guide